My Order Tracking
You can track your order at any time by visiting USPS.com and entering your tracking number.
Order Confirmation & Tracking
Once your order has shipped:
- You will receive a shipping confirmation email
- The email will include a USPS tracking number
- You can track your package until delivery using the tracking link provided
Tracking Updates
Tracking information may not update immediately after shipment.
- Please allow 24-48 hours for USPS to scan and update tracking details
- Delays in updates are common, especially for long-distance shipments
My Order Says “Pre-transit” and Not Moving
If your tracking status shows “Label Created” or “Pre-transit”, this usually means one of the following:
- Your order has shipped, but the first USPS scan has not yet occurred
- Due to shipping distance, the initial scan may take a few days
- Your order may still be within the processing time frame
My Order Is “In Transit” and Not Moving
Orders remain in “In Transit” status while traveling between USPS facilities.
- Tracking may not update for several days between scans
- This is normal and outside of our control
If your package has remained “In Transit” for more than 10 days since the last tracking update, please contact us so we can investigate further.
Carrier Delays
Due to carrier operations, weather, holidays, or high shipping volumes, delays may occur.
We are not responsible for delays caused by USPS, but we will gladly assist you in tracking your shipment.
Important Notice
If you experience any tracking issues, please contact us before opening a dispute.
Need Help?
If you have questions about tracking or delivery, please contact us and include your order number for faster assistance.